TROUBLESHOOT
Green pool water
One question at a time — five to eight of them, two or three minutes — and then the most likely cause and exactly what to do about it. No test kit needed.
Question 5
Look at the salt chlorinator's panel. What is it showing?
If you want to take the cell out and look at it, switch the pump off and kill the breaker to the control box first — every time.
Send us this position on LINEThe link tells us every answer you have given, so nothing has to be repeated.
STILL NEED HELP
Still not fixed?
Search the whole support centre, or talk to our team. We answer the phone and LINE in working hours, and we can come out to the pool.
Mon–Fri 08:30–17:30 ICT · LINE @jdpools