TROUBLESHOOT
Green pool water
One question at a time — five to eight of them, two or three minutes — and then the most likely cause and exactly what to do about it. No test kit needed.
Question 2
Look at the pressure gauge on the filter. How much higher is it than when the filter is clean?
The clean reading is what the gauge shows right after a backwash. If you have never written it down, choose the last option — and next time you backwash, put a strip of tape beside the gauge and write it there.
Send us this position on LINEThe link tells us every answer you have given, so nothing has to be repeated.
STILL NEED HELP
Still not fixed?
Search the whole support centre, or talk to our team. We answer the phone and LINE in working hours, and we can come out to the pool.
Mon–Fri 08:30–17:30 ICT · LINE @jdpools