POOL
Cardio Pool Support
Exercise and lap pools
The counter-current feels weakCheck the jet, the filter and the power setting.PROBLEMS
Other common problems
Pick the one that matches what you can see or hear at the pool.
My pool water has turned green
Find the cause and clear it yourself in 24–48 hours.
The heat pump is not warming
Check the target temperature, the flow and the airflow.
GUIDES
Guides and how-tos
Step by step, for the jobs you can do yourself.
The six-thing weekly routine
A well-kept pool needs about twenty minutes a week: net the surface, empty the baskets, brush the walls, vacuum the floor, test the water and read the pressure gauge.
SERVICE
Service and warranty
When it is time to hand it to our team.
Book a technician
Tell us the symptom and book the Pool Pro&Lab team.
What the warranty covers
Structure, liner and equipment are covered differently.
Not sure where to start
Answer a few short questions and we will narrow it to the likely cause.
STILL NEED HELP
Still not fixed?
Search the whole support centre, or talk to our team. We answer the phone and LINE in working hours, and we can come out to the pool.
Mon–Fri 08:30–17:30 ICT · LINE @jdpools