EQUIPMENT
The robot cleaner will not move
Unplug the power supply first, then check three things — a twisted cable, a clogged filter basket, and debris jammed in the brushes or tracks — which covers nearly every case.
Look at the light on the power supply. If it is dead, try another socket.
Check the household RCD has not tripped, and that the supply is sitting in the shade, dry, and at the distance from the pool edge its manual specifies.
Lift it out and straighten the cable. A cable twisted into a coil holds the robot back, so it circles or stops mid-pool.
Lay the cable out flat in the sun for half an hour, then re-coil it without twists.
Open the robot's own filter compartment, take the cartridge or bag out and hose it clean. Do this after every run.
Turn it over and clear the hair, leaf stalks and string wound into the brush spindles and the tracks.
Turn the brushes and the wheels by hand to confirm they run freely.
Check the brush rubbers are not worn smooth. Worn brushes make it slip in place on slopes and smooth surfaces.
Plug it back in, then reset it or cycle the supply once.
Lower it into the water at an angle so all the trapped air escapes before you let go. With air inside, it floats instead of sinking.
Related articles
What customers usually read next.
Last updated